Banking, Deposits and Withdrawals
What payment methods do you accept?
At mirrorbingo we accept most payment methods. The credit and debit cards we accept are Visa, Visa Electoron, Mastercard and Maestro. We also accept Neteller and Firepay.
How do I deposit money into my account?
Making a deposit into your mirrorbingo account is simple. Once you have registered, just click on the Fund Account link under Banking on the My Account page of the site. Bridgend is the name of our payment system. Whenever you choose to do anything with your account the Bridgend window will open Simply choose what you want to do from the menu on the left of the Bridgend screen and then follow the instructions.
What is the minimum amount I can deposit?
You can deposit as little as 5 at one time. But please remember that you will not receive a deposit bonus on any deposits of less than 10.
Can I set myself personal limits on the amount that I can deposit and withdraw?
Every player has deposit and withdrawal limits set on their account. The default deposit limits set when you join are £5,000 / day, £10,000 / week and £20,000 / month. Default withdrawal limits are set at £1,000 / day, £2,000 / week and £3,000 / month.
You can change your deposit and withdraw limits by contacting our Customer Support team using the help form on our support page, or by telephone on 0800 279 4581 between 10am and 6pm Monday to Friday. Alternatively, speak to one of our staff in our chat help room in the game.
How will my transactions appear on my bank or credit card?
Your deposits and withdrawals will be listed on your bank statement under the title Cassava Ltd.
What is the minimum amount I can withdraw?
The minimum amount you can withdraw from your Bingo account is 30.
Can I withdraw money won with my free welcome bonus?
Any winnings that result from purchases of bingo cards with a Free cash sign up offer may be redeemed for cash by providing debit / credit card details, subject to a minimum amount of 30 and if the players Bingo Account has previously been funded with a cash deposit. The Free cash sign up bonus cannot be cashed out at any time.
I have made a withdrawal, when will the money be in my bank account or on my credit card?
It takes up to 8 working days for funds to appear in your account. All withdrawal transactions are processed by Cassava Enterprises (Gibraltar) Limited within 2 working days from your oringinal request. However your bank or credit card company may take up to 6 working days from then to complete the process.
We will allocate withdrawals to cards used on your account so as to cover expenditure on those cards across the life of the account.
Brigend & Cassava reserve the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.